How to build a high-impact team

Master the art of team development & leadership

This course covers team cooperation in terms of Team-phases, Team-roles and Team-leadership. It also examines Team-culture and provides pointers to bridging polarities and maintaining balance.

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Language
English
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Time to complete
3 h 27 min

About this course


Team phases, roles & leadership: Triple-T team development

A high-impact team is more than just a group of people working together—it’s a well-connected, highly effective unit that translates organisational vision and principles into real results. Strong teams communicate, collaborate, and complement each other’s strengths to achieve success. But how do you build such a team? What challenges do teams face? And how can you, as a team leader, manager, or team member, help create a culture of trust, innovation, and performance?

This e-learning course takes you through the Double Healix Triple-T Framework—the three essential pillars of team development:

Team Phases – Understanding the 12 phases of team development and how to optimise impact at each step.

✅ Team Roles – Identifying the 12 key roles within a team, their strengths, and how to balance them.

✅ Team Leadership – Mastering 12 leadership styles, adapting to each phase, and leading with confidence.

Additionally, we introduce: ✅ Team Tension Fields—the common conflicts and polarities that arise in teams—and provide strategies to reconcile differences, enhance collaboration and deepen moral principles.


What you’ll learn in this course

This course is designed to give you practical tools, insights, and strategies to create and sustain a high-functioning team.

Chapter 1: The 12 team phases

  • Follow teams through each stage of development.
  • Learn how to identify risks, overcome challenges, maximise impact and enhance meaningful contributions.
  • Preview free content from this chapter before enrolling!

Chapter 2: The 12 team roles

  • Discover which team roles are most effective at different phases of team development.
  • Understand the strengths, pitfalls, and balancing strategies for each team role.

Chapter 3: The 12 team leadership styles

  • Learn how to adapt leadership styles to each team phase.
  • Explore the key tensions and decision-making challenges leaders face.

Chapter 4: Team tension fields

  • Understand common conflicts between roles, teams, and departments.
  • Develop skills to navigate challenges, resolve conflicts, and create synergy.


What makes this course unique?

  • MovieLearning approach – Learn through powerful film and documentary examples, making concepts engaging, relatable, and easy to apply.
  • Double Healix Leadership model – Gain deep, research-backed insights into team growth, leadership, and human development.
  • A dynamic & practical framework – Unlike traditional team models, this course goes beyond surface-level success—covering crisis management, transformation, and long-term leadership strategies.
  • A strategic toolkit for every team – Use this model as a checklist to assess your team’s strengths, roles, and areas for improvement.
  • Balance leadership & team roles – Learn how to align leadership styles with team phases to create peak performance at every team phase.
  • Master conflict resolution – Identify polarities and common tension fields before they lead to unnecessary conflict.
  • Universal leadership lessons – Apply what you learn not just to teams, but to your organisation, relationships, and personal development.


Who should take this course?

Team leaders & managers – Learn how to guide your team through every phase of development.

Executives & entrepreneurs – Build high-impact teams that drive business success.

HR professionals & coaches – Gain tools for team assessments, training, and conflict resolution.

Aspiring leaders & team members – Develop skills to contribute more effectively in any team setting.


Why invest in team development?

A well-functioning team doesn’t just happen—it’s built, developed, and continuously refined. Strong teams:

✅ Drive productivity and efficiency

✅ Foster innovation and creative problem-solving

✅ Increase engagement, motivation, and team morale

✅ Reduce conflicts and improve collaboration

✅ Turn organisational vision and moral principles into real-world results


Start building a high-impact team today!

Ready to unlock your team’s full potential? Enrol now and take the first step towards mastering team development, leadership, and collaboration!


Language
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The written texts in this course are in English. The spoken language in most of the film clips is in English as well. Some clips are from foreign movies; in that case, we provide English subtitles. 

Curriculum

Introduction

Why is this course extra powerful? This course leverages the fundamental principles of storytelling to provide you with valuable insights into team dynamics and developmental processes. As you read the texts and watch the clips, you'll gain a deeper understanding not only of how you interact within groups but also of the underlying principles that drive growth and change. This knowledge is applicable in all areas of life... Why is this course extra powerful? This course leverages the fundamental principles of storytelling to provide you with valuable insights into team dynamics and developmental processes. As you read the texts and watch the clips, you'll gain a deeper understanding not only of how you interact within groups but also of the underlying principles that drive growth and change. This knowledge is applicable in all areas of life, from team development to personal relationships to organizational development and your own personal journey. Show More

Double Healix Triple-T team development

The journey of the team: twelve phases

The staffing of the team: twelve team roles

Steering your own team: twelve forms of team leadership

1. Twelve Team Phases

In this first chapter, we explore the twelve phases of team development sequentially, step by step. We delve into the characteristics, advantages, and disadvantages of each phase. Each phase serves a distinct purpose. At times, a team may bypass a phase, but team members will eventually need to learn the lessons of that phase at a later, potentially less opportune moment. The duration of each phase can vary, depending on... In this first chapter, we explore the twelve phases of team development sequentially, step by step. We delve into the characteristics, advantages, and disadvantages of each phase. Each phase serves a distinct purpose. At times, a team may bypass a phase, but team members will eventually need to learn the lessons of that phase at a later, potentially less opportune moment. The duration of each phase can vary, depending on your team's rate of development. Some teams may become so deeply entrenched in a phase that the only viable escape route is to dissolve the entire team. An alternative strategy for the team is to revisit a previous phase and acquire the necessary fortitude or learn the skills required to surmount the obstacles. Show More

Team phase 1: Forming

Team phase 2: Storming

Team phase 3: Norming

Team phase 4: Informing

Team phase 5: Performing

Team phase 6: Celebrating

Team phase 7: Formalizing

Team phase 8: Blown away

Team phase 9: Mourning

Team phase 10: Regrouping

Team phase 11: Transforming

Team phase 12: Serving

Summary Team phases

2. Twelve Team Roles

Each person has a set of unique qualities that can support the purpose of a team. Some team members function optimally at the beginning of the journey because they are good at networking, entrepreneurship or hard work. Other team members are actually good at team branding and recounting the team's successes with verve. Yet another team member remains extremely calm or thrives in crisis situations. If you want to help a... Each person has a set of unique qualities that can support the purpose of a team. Some team members function optimally at the beginning of the journey because they are good at networking, entrepreneurship or hard work. Other team members are actually good at team branding and recounting the team's successes with verve. Yet another team member remains extremely calm or thrives in crisis situations. If you want to help a team function optimally, you need to know what qualities each team member has and at what phase they can best be deployed. This task is not exclusive to the formal leader; all team members can thus learn to better assess, encourage and appreciate each other. Each phase of the team process requires a specific team role. A team member can fulfil multiple roles, so it is not necessary that a team consists of a minimum of twelve people. Some roles are valued more often than others, but no role should be idealized or disowned because they all have their pitfalls and they all serve a unique function to the team's goals. When a team is able to see the diversity of characters and team roles as a strength, it can embark on an exciting journey and make a meaningful contribution. For educational purposes, we will discuss each role as if it were one person. Remember, however, that each team member usually has a set of competencies. With that, a team as a whole also has a composite set of skills. It may be that that set is appropriate for the whole team journey, or only for a certain part of the journey and less so for another part. Then team members have the opportunity to figure out whether they want to learn new skills themselves or supplement the team with new team members who possess the missing skills. It may be helpful to first take a look at the end of this chapter. There you find the exercise "Who can best perform which team role?" If you print out that sheet you can make notes during the following lessons. Show More

Team Role 1: The Networker

Team Role 2: The Entrepreneur

Team Role 3: The Worker

Team Role 4: The Creative

Team Role 5: The Achiever

Team Role 6: The Star

Team Role 7: The Formalizer

Team Role 8: The Diplomat

Team Role 9: The Analyst

Team Role 10: The Visionary

Team Role 11: The Conscience

Team Role 12: The Helper

Exercise: Who can best perform which team role?

Summary Team Roles

3. Twelve Leadership Styles

In this third chapter, we cover the different skills required of the team leader. We describe them as the skills that are needed in each of the 12 phases of team development. We also discuss the pitfalls involved in each form of leadership. Of course these skills will also be needed in other phases of the team development. But they will be dominant in the specific phases. Each phase requires the team leader to balance the... In this third chapter, we cover the different skills required of the team leader. We describe them as the skills that are needed in each of the 12 phases of team development. We also discuss the pitfalls involved in each form of leadership. Of course these skills will also be needed in other phases of the team development. But they will be dominant in the specific phases. Each phase requires the team leader to balance the key forces at play in that phase. For example, in Storming (phase 2), the team leader can, on the one hand, allow or encourage confrontation and healthy competition, and on the other, must be careful that these forces do not get out of hand, or that team members create insurmountable clashes with each other. Balancing, reconciling and adaptive leadership is thus a key challenge for the team leader in each phase of the team journey. Team leadership can be performed by the formal leader, but also by other team members. In our view, leadership is thus a function that can be performed by different team members in different phases. Formal and informal leadership can complement each other well if necessary. Show More

Team leadership 1: Fostering mutual trust

Team leadership 2: Set the tone and encourage

Team leadership 3: Fostering habits and working atmosphere

Team leadership 4: Promoting feedback and learning

Team leadership 5: Achieving results and alignment

Team leadership 6: To enthuse and motivate

Team leadership 7: Strengthening commitment and designing protocols

Team leadership 8: Initiating dialogue and striving towards consensus

Team leadership 9: Gaining insight and making painful decisions

Team leadership 10: Providing vision, hope and direction

Team leadership 11: Showing integrity and defending principles

Team leadership 12: Serving and passing on the torch

Summary Team Leadership

4. Six Tension Fields

The tension fields between polarities are a final component of team dynamics that deserve attention in studying team development. These polarities can (and will) arise between opposing team roles, between team leadership styles and between important aspects of team culture. In short, there are always opposing forces at work within a team. If managed well, they can be transformed into creative tension fields or reconciling... The tension fields between polarities are a final component of team dynamics that deserve attention in studying team development. These polarities can (and will) arise between opposing team roles, between team leadership styles and between important aspects of team culture. In short, there are always opposing forces at work within a team. If managed well, they can be transformed into creative tension fields or reconciling paradoxes. In this chapter, we pay attention to functional and dysfunctional polarisations. Show More

Introduction: The Fourth Factor in Team Development

1. Chaos versus Order

2. Cause versus Effect

3. Construction versus Destruction

4. Divergence versus Convergence

5. Matter versus Spirit

6. Centre versus Periphery

The Power Cross: the crossing of two tension fields

5. The End

We have come to the end of this course on Team Development. A few final remarks. We have come to the end of this course on Team Development. A few final remarks.

Epilogue

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